Delivery
At The Merry Zebra, we take great care to ensure your order is produced, packed, and delivered safely using fully tracked delivery services.
Order Processing & Delivery Time
All of our prints are made to order.
Please allow 3–5 working days from the date you place your order to delivery. This timeframe includes both production and shipping.
Personalised items may occasionally take slightly longer. If this applies to your order, we will contact you.
Shipping Locations
We currently ship within the United Kingdom only.
We do not offer international shipping at this time.
Shipping Method
All UK orders are shipped using a fully tracked Royal Mail service.
Tracking details will be included in your dispatch confirmation email once your order has been sent.
Delivery Estimates
Orders are typically delivered within 3–5 working days of being placed.
While we aim to meet this timeframe, delivery times are estimates and may vary during busy periods, bank holidays, or due to Royal Mail service disruptions.
Shipping Costs
Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.
Incorrect Addresses
Please ensure your delivery address is correct at checkout. We cannot be responsible for delays or losses caused by incorrect address details provided by the customer.
Lost, Delayed, or Damaged Orders
If your order appears to be delayed, arrives damaged, or has not arrived within the expected timeframe, please contact us at:
Please quote your order number and include photos where applicable. We will be happy to help.
Questions?
If you have any questions about shipping or delivery before placing an order, please email us at: